Chloramine Conversion

Read about the City of Richmond’s change in disinfectant use from chlorine to chloramines to disinfect public drinking water.

This change from chlorine to chloramines is necessary as Richmond transitions to use of legislatively mandated surface water. This transition is intended to reduce levels of regulated disinfection byproducts (DBP’s) in the system, while still providing protection from waterborne disease.

The change from Chlorine to Chloramines can impact people dependent on dialysis machines.

For questions concerning the change, contact Public Works at 281-342-0559.

Online Payment Portal Will be Down Monday, September 23, 2019

Please be aware that the City of Richmond informed the District that the City’s online payment portal will be down Monday, September 23, 2019. Walk-in Utility payments may still be made on Monday, but we encourage residents to call the Customer Service Department (281) 342-5456 for more information prior to making a walk-in payment on that date.